NYC's concierges have a Field Day!

In an article in the August 24 issue of The New Yorker New York City’s top concierges get a chance to mince words. Yah!

This occurred one Thursday evening this month at the Time Warner Center where the best of the best got a chance to air out their experiences with all manner of guests they’ve helped over the past year. Some popular films come to mind. “Love of Money” released in ’93, for one, had Michael J. Fox play the salute to his non-relenting pestering guest, a Mr. Salvatore who asks for a solution to “dem things on the (his ) pillow,” And he got it right. Mr.Salvatore voted for mints instead.

Many of the concierges wear the Gold Key lapel pin whenever on duty. It proves they knows the ropes. Some of the other co-horts on board that evening included Harald Mootz, of the St. Regis, Len Feiner, formerly of the Crowne Plaza, Russell McFadden of the Sherry Netherlands, Ken Abisror of the Mandarin Oriental who we’re told wears a Fan Pin instead of a Clef D’or, Maria Trejo-McDonald and John Morales both from the Ritz-Carlton.

The event was sponsored by The Shops at Columbus Circle
where a number of booths featuring anything a respectable concierge would want. And they were all there. Saphora
with their make-up kis, Aveda with skin-care products, and
New York sandwiches from Porter House New York, a higher-end restaurantin the complex.

Mr. Mootz from the St. Regis, a former guest on our “Summer in the City” show on July 2 was rant to talk about some of the more popular dinning sites around town. Included among these were Monkey Bar, Waverly Inn, Momofuku Ko. “They only take reservations by e-mail”, he added.
Mr. Mootz tells us that he and his fellow concierges do get together on occasion for a smoke. Cigars at Davidoff and De La Concha are favorites for them. They are all members of the Concierge Association of New York. And boy do they know their stuff.

For more info on our conversation with Haraold Mootz listen to our July 2 Podcast here on our Website.

About The Author

Michael Zufolo, Producer/Co-Host of Let's Travel! Radio

Michael has been an active player in Media Relations and Marketing for the past 30 years with stints at The New York Times, Forbes, WOR Radio, TV Channel 11, Attenzione Magazine,, and with participation in the Caribbean Tourism Org.,/ CTO, the Pacific Travel Assn./ PATA, the Foreign Press Assn./ FPA, and the International Society of Travel Writers/ ISTR. Libra/ America, his latest signature, provides travel opportunities to VIP travelers and groups world-wide. Let’s Travel! Radio is an extension of his experiences.

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Hornblower blows ‘em away!

Thurs., July 4 aboard the Hornblower Esprit, celebrating Macy’s 4th, the nation’s 233rd Independence Day anniversary. What a night!

Hornblower Yachts owns up to having the largest number of luxury vessels in eight U.S. cities, including New York. The company has seven here ranging from the largest, the Infinity, at over 200’, accommodating up to 700, to the smallest, the Esprit, at 90’ , accommodating 80-100. Cruises are set lunch/ brunch and dinner, for a coterie of special events and private parties, corporate meetings, and weddings, of course! They serve both sit-down and buffet menus.. They also do After 5 cocktail cruises, and a host of charitable events. The company is headquartered in San Francisco, Ca. It’s now in its 40th year.

On the night we were on, the 4th, we were seated on the Sky Deck of the Esprit, a restored beauty. There were only seven tables on this top deck facing out and with a nicely appointed bar in front of us manned by Nicholas, a really talented barkeep, and with some soft jazz by DJ Mike, which later turned to Pop, Latin, Disc and Rock for or dancing pleasure. Gabriel was our Maitre’d and Oscar was our chef for the evening. Boy can this guy cook! Dinner started off with a plate of Blinis with Caviar, followed by a nice medley of Little Neck clams and oysters on the ½ shell, with a sampling of jumbo shrimp in the best salsa I’ve ever tasted ( I asked for a second. My apologies ). This was followed by a full serving of Agnolotti served Italian style over freshly baked cherry tomatoes and a very fresh salad of lettuce, celery, cucumber and more cherry tomatoes. The entrée: Lobster and Filet Mignon with a crab filling topped with a wild mushroom sauce. A bottle of Chandon white was offered to each guest complimentary. Ha! You can’t beat that! As for dessert, a chilled freshly baked apple strudel and chocolate dipped strawberries was the finale, with good coffee and an assortment of blended teas for the asking. And, yes, the bar was open for the entire 3 ½ hours we were on board. By the way, the company provides translaters for Spanish, Portuguese, Mandarin, Korean, French, German and Italian guests.

The yachts ail from Pier 15/ 75 South St. adjoining the South St. Seaport and Pier 40 on the West Side/ W. Houston St. and the Hudson River, from March thru-November with 10 daily departures, 7 days-a-week.

In New York they operate the Statue Cruises affiliate to both Ellis Island and Liberty Island State Park from the Battery Park Terminal on the Manhattan side, along with a Liberty Water Taxi service. They also serve the Metro New York area with a round-the-clock ferry service, the city’s first commuter ferry operation to points in Manhattan, Bklyn and Queens. In brief, the company is the world’s leading provider of high-speed ferry services. For more on Hornblower try: or 1-844TKTS, or phone 646-780.9693 or simply:



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